Cookie Policy
This Cookie Policy explains how Energy Scout UK, operated by ReLeaf Energy, uses cookies and similar technologies in line with UK GDPR and PECR expectations.
What cookies are
Cookies are small text files placed on your device by a website. They help websites remember information, keep sessions secure, support forms and, where consent is given, understand how people use a service.
Similar technologies, such as local browser storage, may also be used to remember choices or support a secure journey through Energy Scout UK.
Essential cookies
Essential cookies are required for Energy Scout UK to operate and cannot be switched off through our cookie banner. They support:
- WordPress login and account sessions for customers, installers and administrators.
- Security checks, form nonces and anti-spam protections.
- The Energy Scout UK compare token cookie used to keep selected packages available across calculator and compare pages.
- Calculator and quote journey continuity where needed.
- Your cookie consent preference cookie, including analytics and marketing choices.
Blocking essential cookies in your browser may prevent login, quote requests, package comparison or dashboards from working correctly.
Functional cookies
Functional cookies or storage may remember non-sensitive preferences that improve the service, such as returning to a calculator report or remembering a previous privacy choice. These are used only where they support the requested Energy Scout UK experience.
Analytics cookies
Analytics cookies are optional. They would help ReLeaf Energy understand aggregate website performance, page usage and user journeys. Energy Scout UK should not load optional analytics scripts unless analytics consent has been granted and an analytics tool has been configured.
If no analytics tool is configured, this category is reserved for future use and remains off unless enabled later with appropriate consent controls.
Marketing cookies
Marketing cookies are optional. They may be used in future to measure campaigns or support advertising only where lawful and where you have chosen to allow them. Energy Scout UK should not load optional marketing scripts unless marketing consent has been granted.
Consent management
On your first visit, Energy Scout UK asks you to accept all cookies, reject non-essential cookies or manage preferences. Your choice is stored in the energyscout_cookie_consent cookie.
You can change or withdraw consent at any time through Cookie Settings or the Privacy Settings page. Rejecting optional cookies does not stop essential features such as calculator, compare, login, quote requests or dashboards from working.
Browser controls
You can delete or block cookies using your browser settings. Browser controls vary by provider. If you block all cookies, some Energy Scout UK functions may be unavailable.
Contact and review
Questions about cookies can be sent to ReLeaf Energy at hello@energyscoutuk.com. This policy should be reviewed before launch and whenever cookies, analytics or marketing tools change.
